Lishunda was founded 30 years ago, with industry-leading technology and deep technical reserves. "customer first, quality first" is the major principle which already be deep in heart of all LSD empolyees.
Li Shunda plastic indoor products provide 3 years factory warranty
Li Shunda aluminum outdoor products provide 5 years factory warranty
A detailed system was set when every order shipped. We collected all information like where, what, when and how from Customers include domestic and international. So we can get the feekback in the fisrt place.
Have all service peronnel well trained in other sources, they were well educated and had more than
Supervision and management:
National free service hotline 24 hours, if you have any products and service quality problems, can make a complaint directly through this hotline proposal, LSD will recorded and sent our professional people contact customers.
Customer First is a business philosophy of LSD, "Tracking"service is another business attitude of LSD for a long time. Our employees will contact our retaining customers as return visit. We belive any suggestions will enhance our experience between customers.
Sales will inform LSD quality department immediatly after receiveing an offical customer compliant.
Quality people will get in touch with customers within 2 hours. And LSD will be the place who need us in 24 hours. We can promise short to 2 hours in local area.
After professional assessment, if problem comes from the product by LSD. LSD will promise to fix it within 8 hours.